Marketing-site inquiries
When you use the contact form, SOS receives the name, email address, organization, and message you submit so the team can review and respond to the inquiry.
Privacy Overview
Clear expectations about information shared through SOS.
This overview explains the public-facing privacy choices described by the SOS workflow. Application users should also review notices presented during registration and account use.
Student identity
Students may choose an identified or anonymous profile. Anonymous profiles and SOS requests display school and major rather than the student's identity.
Shipping information
Student shipping addresses are not publicly displayed. An address becomes available to a donor only after that donor reserves an SOS item for purchase and delivery.
Purchase documentation
Donors may upload retailer confirmation emails or transaction screenshots as proof of purchase. Users should avoid including unrelated personal or payment information in an upload.
External services
SOS requests may link to third-party retailers, and this website links to Instagram. Those services operate under their own privacy practices.
Questions
For privacy questions or requests concerning your SOS information, contact support@sos-app.org.